1. Manager Educates Library Patrons by Greg DeLong (NYU NewsNet)
Favorite quote: "Call him a library communications guru. Call him a manager of communications and public relations. Just dont call him a librarian."
2. Marketing an Online Library Service by news staff (Government Technology)
Explains how staff marketed L-net, a 24 hour online chat reference service. Be sure to check out the L-net marketing wiki!